Pittsville Ford
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Sales: 877-760-5870 | Service: 877-760-5870 | Parts: 877-760-5870 | 7155 Friendship Road., Pittsville, MD 21850
Sales: 877-760-5870
Service: 877-760-5870
Parts: 877-760-5870

Our Location

Pittsville Ford
7155 Friendship Road
Pittsville, MD 21850

Service: 877-760-5870
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Spring Cleaning  : 20% : Cabin air filter replacement
Disinfectant wipe down
Wash and Vacuum
BG Frigi-Fresh 
Oil change and tire rotation for only $39.95
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The Big Tire Event  : Get up to a $130 Tire Rebate
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FordPass Rewards  : Customers can earn up to 10 points for every $1 spent in service : Customers can earn up to 10 points for every $1 spent in service
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The Works  : The Works
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Spend & Save : Spend & Save
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Meet Our Service Staff

Service Director Mike Bullis
Service Director
Mike Bullis
Service Manager Stephen Townsend
Service Manager
Stephen Townsend
Service Consultant Brittany Phillips
My name is Brittany Phillips I was born and raised on the Eastern Shore. I started out in reception almost 4 years ago with the Preston Automotive and worked my way up to an advisor at Preston Ford and now I am a proud member of the PittCrew at Pittsville Ford. I handle any and all concerns with integrity and strive for customer satisfaction every time.
Service Consultant
Brittany Phillips
Service Consultant Heather Rowley
I am a mother to two children, a daughter who is in her 2nd year of college and a son who is in high school. I have been in the car business since April of 2016. I started as an agent in the BDC department. In April of 2016, I moved into the service department as a service advisor. I have been with the Preston Automotive Group for a year and a half. My goal as an advisor is to make the customers feel comfortable and earn their trust and give them the best service experience.
Service Consultant
Heather Rowley
Service Consultant Keri  Long
I’m a momma to four very active littles, so I’m always on the go. I’ve been in the car business since 2013 and in service the last three. With being a service advisor I’m able to help each customer learn a little more about their vehicle and what it may need to keep it on the road.
Service Consultant
Keri Long
Service Consultant Chase  Milligan
Hey! I’m Chase, Service Consultant at Pittsville Ford. Some know me as #ChaseIsOnTheCase, meaning I’m on the case to tend to your every need while you are here at our service department. I’m an outgoing person and super easy to talk to. Although relatively new to the car business, I’ve found that helping you find satisfaction in your vehicle is a priority of mine. Services or big repairs I’m here for you!
Service Consultant
Chase Milligan
Service Consultant Brian  Zimmerman
Hello Delmarva! My name is Brian Zimmerman and I am a Ford Master Certified Service Consultant at Pittsville Ford! I have been in the automotive business for several years and truly enjoy helping our guests and making their experience pleasant! I just recently moved back to the Eastern shore with my lovely wife and 2 sons, I love the area and spending time doing what I love. When I'm not helping guests at work you can find me on the beach with my family, playing drums and hunting! Come see me at the Pittsville Ford Service Department where YOU are 1st!
Service Consultant
Brian Zimmerman

Contact Information

I just had a recall fixed on my car and a tire pressure sensor installed. They gave me a loaner car so I wasn't stranded and didn't have to inconvenience friends or family. I received a phone call once everything was fixed and my car was ready for pick up. Friendly staff, quick service, and cheap...

- Carrie B., Willow Spring, NC

Service was excellent

- Richard Wisnosky, via Google

Cody was absolutely amazing ,I just bought a 2016 f150 and it's great. I will sending lots of my friends to pittsville ford in the near future, thanks again Cody !!!

- Scott Booth, via Google

The Service Department goes out of their way to assure that the customer is satisfied. Prices are fair, and diagnosis seems spot on. Several times I've received a ride home after the repairs were going to be overnight ones. Last Saturday, Rick picked me up in his personal vehicle to help me get...

- Charles McGinnis, via Google

Nice people, great service!

- Joe G. , via Google

I have both of my cars serviced at Pittsville Ford. The staff is outstanding and provide an exceptional level of service. It is always a pleasure to deal with this dealer.

- Joseph Ruscigno, via Google

Great job and very happy with the works, I will be back !!

- Sharon White, via Google

We have been w/ Pittsville ford approx. 8yrs...100% happy with the all around service Pittsville has given us...Hope they are around for a long time...

- Carl Chilcoate

So far we are pleased with everything & we wouldn't hesitate to buy our next car from Pittsville. Tim Collins was very well informed about the Thunderbird. He went above & beyond to see that we were happy with the transaction. Tim explained each and every part of the car. He showed us how to switch...

- Ann Miller

The service work performed on our Chevy Blazer was completed fairly extensive and completed the same day. Technician Tony Jones diagnosed, ordered the parts, and completed the work all in the same day. I would recommend Pittsville's service department to anyone and will continue to have all of our...

- Angela Landreth , via Google

Very pleased with my latest service, an oil change. Price was significantly cheaper than Hyundai charges and I was taken to a local dinner as requested for breakfast and picked up when service was completed. The only thing better would have been if they paid for breakfast. Also had a second car...

- Gerry E. , Salisbury, MD

I have been going there for years. I believe their service must have improved dramatically once their ownership changed a few years ago because I have had great luck with them in the past couple years. I just bought new seat Carhart covers for my Ford and their price was very competitive. I had...

- Frederick D. , Salisbury, MD

What more could you ask for, great prices, great work, and amazing customer service. The work I needed done was finished in no time by employees that were polite and knowledgable. It is such a rare occurrence anymore to find people willing to explain the problem in a manner you can understand and...

- Kari J., Laurel, DE

Excellent work, very friendly and knowledgeable staff! My truck was ready to go when expected :) (via Yelp)

- Jeremiah A. , Easton, MD

I bought a truck from Preston and there was air in heater coil. Made an appointment with Pittsville, in and out in an hour. Air bled, system pressure tested, done. Couldn't be happier. Thanks. (Google)

- Kevin Brown

Troy Schneider at pittsville ford in pittsville Maryland absolutely went above and beyond the call of duty for me . I contacted another sales person at the Preston dealership that gave me the run around for several days . Troy kept in touch with me via emails , texts, and phone conversations until...

- Richard Simmons

Bought the truck for my husband and he is very satisfied. Has ordered accessories through Pittsville. Cody, our salesperson has been more than helpful, trying to schedule everything according to our needs. Keep up the good work. Jackie (Google)

- Jacqueline Frey

Just purchased a new F-150 here. The staff were super professional and made the purchase a pleasure. If I buy again they will be my first stop.

- Tom Farrow

As always, I received great customer service. Pittsville Motors has very professional staff in the service department and also in the sales department. I have purchased 3 vehicles from this facility over the past few years and I continue to recommend Pittsville Ford to everyone. Thanks for...

- Steven S., Pittsville, MD

The salesman was professional , easy going and very helpful in all facets of the purchase ! We have one other car in the family from this dealership and have nothing but good things to say about this place of business !

- Michael Jasper, Fenwick Island, DE
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